Online Live Stream Braiding Masterclass FAQ’s

I have purchased a ticket, how do I watch the LIVE Stream Masterclass?

The Online LIVE Stream Braiding Masterclass will be held online live via zoom. You will receive a link via email 24 hours before the event. We recommend clicking on this link 5 minutes before the event start time to ensure you don’t miss the start.

Is the LIVE Stream Masterclass for beginners?

Our LIVE Stream Masterclass is aimed at beginners, but all skill levels are welcome! Sarah will be covering a range of different techniques, tips and tricks that will be very useful for all abilities.

I have purchased a ticket for the LIVE Stream event, but I have not received an order confirmation email?

If you have not received an order confirmation email within 2 hours of your purchase, please drop us an email to hello@bonniebraids.co.uk. Before emailing us, please check your spam/junk folder for your email as sometimes our emails can end up in there!

Do I need to have a Zoom account to watch the online Live Stream Masterclass?

No, you do not need to have an account. Clicking on the link in the email (sent out 24 hours prior to the event) should take you directly to the event.

Can I record/download the LIVE Stream video if I have purchased a ticket?

No, by purchasing a ticket to the LIVE Stream Masterclass, you are paying to attend the tutorial only. All content / videos / Live Streams are the intellectual property of Sarah Eaton. You do not have permission to record, download, screen shot, forward links, share videos or use for commercial purposes.

Does the LIVE Stream Masterclass include a tutorial on colour Braids?

No, this tutorial is for Dutch and French Braids in natural hair only. Click here to sign up to our live stream waitlist to be notified of all future masterclasses which will be coming soon!

I purchased a ticket for the LIVE Stream Masterclass, but now can’t attend. Can I get a refund?

No, all tickets purchased are non-refundable.